Order Tips

Help Us Help You

Crider & Shockey always strives to meet and exceed customer expectations, especially in the areas of service and customer satisfaction. At Shockey, we view our customers as our partners and with that we've come up with some ordering tips that will help us provide the best possible service to you.

When placing orders with Central Dispatch, 1-866-806-7700, please provide the following:

• An accurate date and specific time for your concrete order to be delivered.
• Accurate directions to the job and include the name of the project, street name and lot number for each order placed.
• A P.O. or job number if required by your company.
• Information regarding type of placement; i.e., footings, walls, slabs, etc. and if the placement is interior or exterior.
• The mix strength required and if it is to be air or non-air entrained.
• Any additives desired, such as fibers, retarders, superplasticizers, etc. If the project requires testing and approved mix designs, please order by mix code and mix strength.
• In our western service area (Winchester, Riverton, Strasburg, and Mt. Jackson plants), please tell us the type of sand required.
• Method of unloading concrete (i.e., directly from truck, pumped, craned, etc.).
• Accurate quantities. A set quantity with a “plus” indicates that up to one full load above original scheduled quantity will be delivered.
• Slump required.
• Time spacing between loads.
• Most importantly, please keep the lines of communication open. If anything changes, please contact us immediately so that we can make the necessary adjustments to meet your requirements.

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